CPA 2019: Chapter 4: CONSUMER DISPUTES REDRESSAL COMMISSION
- Section 28. Establishment of District Consumer Disputes Redressal Commission
- Section 29. Qualifications, etc., of President and members of District Commission
- Section 30. Salaries, allowances and other terms and conditions of service of President and members of District Commission
- Section 31. Transitional provision
- Section 32. Vacancy in office of member of District Commission
- Section 33. Officers and other employees of District Commission
- Section 34. Jurisdiction of District Commission
- Section 35. Manner in which complaint shall be made
- Section 36. Proceedings before District Commission
- Section 37. Reference to mediation
- Section 38. Procedure on admission of complaint
- Section 39. Findings of District Commission
- Section 40. Review by District Commission in certain cases
- Section 41. Appeal against order of District Commission
- Section 42. Establishment of State Consumer Disputes Redressal Commission
- Section 43. Qualifications, etc., of President and members of State Commission
- Section 44. Salaries, allowances and other terms and conditions of service of President and members of State Commission
- Section 45. Transitional provision
- Section 46. Officers and employees of State Commission
- Section 47. Jurisdiction of State Commission
- Section 48. Transfer of cases
- Section 49. Procedure applicable to State Commission
- Section 50. Review by State Commission in certain cases
- Section 51. Appeal to National Commission
- Section 52. Hearing of appeal
- Section 53. Establishment of National Consumer Disputes Redressal Commission
- Section 54. Composition of National Commission
- Section 55. Qualifications, etc., of President and members of National Commission
- Section 56. Transitional provision
- Section 57. Other officers and employees of National Commission
- Section 58. Jurisdiction of National Commission
- Section 59. Procedure applicable to National Commission
- Section 60. Review by National Commission in certain cases
- Section 61. Power to set aside ex parte orders
- Section 62. Transfer of cases
- Section 63. Vacancy in office of President of National Commission
- Section 64. Vacancies or defects in appointment not to invalidate orders
- Section 65. Service of notice, etc
- Section 66. Experts to assist National Commission or State Commission
- Section 67. Appeal against order of National Commission
- Section 68. Finality of orders
- Section 69. Limitation period
- Section 70. Administrative control
- Section 71. Enforcement of orders of District Commission, State Commission and National Commission
- Section 72. Penalty for non-compliance of order
- Section 73. Appeal against order passed under section 72
Official reference: India Code, Government of India — edition as on 1 September 2026 — source review: 2 October 2026.Recorded edition / snapshot date: 2026-09-01.Banaka reference transcription, not an official or certified edition. Amendment brackets are retained; footnotes and superscript references are excluded. Consult the government PDF for authoritative wording and amendment notes. This Act is not a consolidation of subordinate rules: the 2021 jurisdiction rules prescribe different ordinary complaint thresholds from the printed Act figures in sections 34, 47 and 58. Hindi guides are original explanations, not statutory translations. The notified 2026 e-commerce amendments commence on 1 January 2027, not on notification.