CPA 2019: Chapter 4: CONSUMER DISPUTES REDRESSAL COMMISSION

  1. Section 28. Establishment of District Consumer Disputes Redressal Commission
  2. Section 29. Qualifications, etc., of President and members of District Commission
  3. Section 30. Salaries, allowances and other terms and conditions of service of President and members of District Commission
  4. Section 31. Transitional provision
  5. Section 32. Vacancy in office of member of District Commission
  6. Section 33. Officers and other employees of District Commission
  7. Section 34. Jurisdiction of District Commission
  8. Section 35. Manner in which complaint shall be made
  9. Section 36. Proceedings before District Commission
  10. Section 37. Reference to mediation
  11. Section 38. Procedure on admission of complaint
  12. Section 39. Findings of District Commission
  13. Section 40. Review by District Commission in certain cases
  14. Section 41. Appeal against order of District Commission
  15. Section 42. Establishment of State Consumer Disputes Redressal Commission
  16. Section 43. Qualifications, etc., of President and members of State Commission
  17. Section 44. Salaries, allowances and other terms and conditions of service of President and members of State Commission
  18. Section 45. Transitional provision
  19. Section 46. Officers and employees of State Commission
  20. Section 47. Jurisdiction of State Commission
  21. Section 48. Transfer of cases
  22. Section 49. Procedure applicable to State Commission
  23. Section 50. Review by State Commission in certain cases
  24. Section 51. Appeal to National Commission
  25. Section 52. Hearing of appeal
  26. Section 53. Establishment of National Consumer Disputes Redressal Commission
  27. Section 54. Composition of National Commission
  28. Section 55. Qualifications, etc., of President and members of National Commission
  29. Section 56. Transitional provision
  30. Section 57. Other officers and employees of National Commission
  31. Section 58. Jurisdiction of National Commission
  32. Section 59. Procedure applicable to National Commission
  33. Section 60. Review by National Commission in certain cases
  34. Section 61. Power to set aside ex parte orders
  35. Section 62. Transfer of cases
  36. Section 63. Vacancy in office of President of National Commission
  37. Section 64. Vacancies or defects in appointment not to invalidate orders
  38. Section 65. Service of notice, etc
  39. Section 66. Experts to assist National Commission or State Commission
  40. Section 67. Appeal against order of National Commission
  41. Section 68. Finality of orders
  42. Section 69. Limitation period
  43. Section 70. Administrative control
  44. Section 71. Enforcement of orders of District Commission, State Commission and National Commission
  45. Section 72. Penalty for non-compliance of order
  46. Section 73. Appeal against order passed under section 72

Official reference: India Code, Government of India — edition as on 1 September 2026 — source review: 2 October 2026.Recorded edition / snapshot date: 2026-09-01.Banaka reference transcription, not an official or certified edition. Amendment brackets are retained; footnotes and superscript references are excluded. Consult the government PDF for authoritative wording and amendment notes. This Act is not a consolidation of subordinate rules: the 2021 jurisdiction rules prescribe different ordinary complaint thresholds from the printed Act figures in sections 34, 47 and 58. Hindi guides are original explanations, not statutory translations. The notified 2026 e-commerce amendments commence on 1 January 2027, not on notification.