CPA 2019 Section 72: Penalty for non-compliance of order
Consumer Protection Act, 2019 · Chapter 4: CONSUMER DISPUTES REDRESSAL COMMISSION
¶72. Penalty for non-compliance of order.—(1) Whoever fails to comply with any order made by the District Commission or the State Commission or the National Commission, as the case may be, shall be punishable with imprisonment for a term which shall not be less than one month, but which may extend to three years, or with fine, which shall not be less than twenty-five thousand rupees, but which may extend to one lakh rupees, or with both.
(2) Notwithstanding anything contained in the Code of Criminal Procedure, 1973 (2 of 1974), the District Commission, the State Commission or the National Commission, as the case may be, shall have the power of a Judicial Magistrate of first class for the trial of offences under sub-section (1), and on conferment of such powers, the District Commission or the State Commission or the National Commission, as the case may be, shall be deemed to be a Judicial Magistrate of first class for the purposes of the Code of Criminal Procedure, 1973.
(3) Save as otherwise provided, the offences under sub-section (1) shall be tried summarily by the District Commission or the State Commission or the National Commission, as the case may be.
Study: explanations and related material
Official reference: India Code, Government of India — edition as on 1 September 2026 — source review: 2 October 2026.Recorded edition / snapshot date: 2026-09-01.Banaka reference transcription, not an official or certified edition. Amendment brackets are retained; footnotes and superscript references are excluded. Consult the government PDF for authoritative wording and amendment notes. This Act is not a consolidation of subordinate rules: the 2021 jurisdiction rules prescribe different ordinary complaint thresholds from the printed Act figures in sections 34, 47 and 58. Hindi guides are original explanations, not statutory translations. The notified 2026 e-commerce amendments commence on 1 January 2027, not on notification.
This text is for reference, not legal advice. Consult the official source for the authoritative text.
Other sections in this chapter
- 28. Establishment of District Consumer Disputes Redressal Commission
- 29. Qualifications, etc., of President and members of District Commission
- 30. Salaries, allowances and other terms and conditions of service of President and members of District Commission
- 31. Transitional provision
- 32. Vacancy in office of member of District Commission
- 33. Officers and other employees of District Commission
- 34. Jurisdiction of District Commission
- 35. Manner in which complaint shall be made
- 36. Proceedings before District Commission
- 37. Reference to mediation
- 38. Procedure on admission of complaint
- 39. Findings of District Commission
- 40. Review by District Commission in certain cases
- 41. Appeal against order of District Commission
- 42. Establishment of State Consumer Disputes Redressal Commission
- 43. Qualifications, etc., of President and members of State Commission
- 44. Salaries, allowances and other terms and conditions of service of President and members of State Commission
- 45. Transitional provision
- 46. Officers and employees of State Commission
- 47. Jurisdiction of State Commission
- 48. Transfer of cases
- 49. Procedure applicable to State Commission
- 50. Review by State Commission in certain cases
- 51. Appeal to National Commission
- 52. Hearing of appeal
- 53. Establishment of National Consumer Disputes Redressal Commission
- 54. Composition of National Commission
- 55. Qualifications, etc., of President and members of National Commission
- 56. Transitional provision
- 57. Other officers and employees of National Commission
- 58. Jurisdiction of National Commission
- 59. Procedure applicable to National Commission
- 60. Review by National Commission in certain cases
- 61. Power to set aside ex parte orders
- 62. Transfer of cases
- 63. Vacancy in office of President of National Commission
- 64. Vacancies or defects in appointment not to invalidate orders
- 65. Service of notice, etc
- 66. Experts to assist National Commission or State Commission
- 67. Appeal against order of National Commission
- 68. Finality of orders
- 69. Limitation period
- 70. Administrative control
- 71. Enforcement of orders of District Commission, State Commission and National Commission
- 73. Appeal against order passed under section 72