CPA 2019: Chapter 5: MEDIATION

1. Section 74. Establishment of consumer mediation cell
2. Section 75. Empanelment of mediators
3. Section 76. Nomination of mediators from panel
4. Section 77. Duty of mediator to disclose certain facts
5. Section 78. Replacement of mediator in certain cases
6. Section 79. Procedure for mediation
7. Section 80. Settlement through mediation
8. Section 81. Recording settlement and passing of order

Official reference: India Code, Government of India — edition as on 1 September 2026 — source review: 2 October 2026.Recorded edition / snapshot date: 2026-09-01.Banaka reference transcription, not an official or certified edition. Amendment brackets are retained; footnotes and superscript references are excluded. Consult the government PDF for authoritative wording and amendment notes. This Act is not a consolidation of subordinate rules: the 2021 jurisdiction rules prescribe different ordinary complaint thresholds from the printed Act figures in sections 34, 47 and 58. Hindi guides are original explanations, not statutory translations. The notified 2026 e-commerce amendments commence on 1 January 2027, not on notification.