CPA 2019 Section 47: Jurisdiction of State Commission
Consumer Protection Act, 2019 · Chapter 4: CONSUMER DISPUTES REDRESSAL COMMISSION
Read the 2021 jurisdiction rules alongside the printed figures; unfair-contract proceedings and appeals have distinct provisions.
¶47. Jurisdiction of State Commission.—(1) Subject to the other provisions of this Act, the State Commission shall have jurisdiction—
(a) to entertain—
(i) complaints where the value of the goods or services paid as consideration, exceeds rupees one crore, but does not exceed rupees ten crore:
Provided that where the Central Government deems it necessary so to do, it may prescribe such other value, as it deems fit;
(ii) complaints against unfair contracts, where the value of goods or services paid as consideration does not exceed ten crore rupees;
(iii) appeals against the orders of any District Commission within the State; and
(b) to call for the records and pass appropriate orders in any consumer dispute which is pending before or has been decided by any District Commission within the State, where it appears to the State Commission that such District Commission has exercised a jurisdiction not vested in it by law, or has failed to exercise a jurisdiction so vested or has acted in exercise of its jurisdiction illegally or with material irregularity.
(2) The jurisdiction, powers and authority of the State Commission may be exercised by Benches thereof, and a Bench may be constituted by the President with one or more members as the President may deem fit:
Provided that the senior-most member shall preside over the Bench.
(3) Where the members of a Bench differ in opinion on any point, the points shall be decided according to the opinion of the majority, if there is a majority, but if the members are equally divided, they shall state the point or points on which they differ, and make a reference to the President who shall either hear the point or points himself or refer the case for hearing on such point or points by one or more of the other members and such point or points shall be decided according to the opinion of the majority of the members who have heard the case, including those who first heard it:
Provided that the President or the other members, as the case may be, shall give opinion on the point or points so referred within a period of one month from the date of such reference.
(4) A complaint shall be instituted in a State Commission within the limits of whose jurisdiction,—
(a) the opposite party or each of the opposite parties, where there are more than one, at the time of the institution of the complaint, ordinarily resides or carries on business or has a branch office or personally works for gain; or
(b) any of the opposite parties, where there are more than one, at the time of the institution of the complaint, actually and voluntarily resides, or carries on business or has a branch office or personally works for gain, provided in such case, the permission of the State Commission is given; or
(c) the cause of action, wholly or in part, arises; or
(d) the complainant resides or personally works for gain.
Study: explanations and related material
The Act permits prescribed jurisdiction values. For ordinary complaints, read the 2021 jurisdiction rules alongside these printed figures; unfair-contract proceedings and appeals have distinct provisions. Read the complaint-route guide →
Official reference: India Code, Government of India — edition as on 1 September 2026 — source review: 2 October 2026.Recorded edition / snapshot date: 2026-09-01.Banaka reference transcription, not an official or certified edition. Amendment brackets are retained; footnotes and superscript references are excluded. Consult the government PDF for authoritative wording and amendment notes. This Act is not a consolidation of subordinate rules: the 2021 jurisdiction rules prescribe different ordinary complaint thresholds from the printed Act figures in sections 34, 47 and 58. Hindi guides are original explanations, not statutory translations. The notified 2026 e-commerce amendments commence on 1 January 2027, not on notification.
This text is for reference, not legal advice. Consult the official source for the authoritative text.
Other sections in this chapter
- 28. Establishment of District Consumer Disputes Redressal Commission
- 29. Qualifications, etc., of President and members of District Commission
- 30. Salaries, allowances and other terms and conditions of service of President and members of District Commission
- 31. Transitional provision
- 32. Vacancy in office of member of District Commission
- 33. Officers and other employees of District Commission
- 34. Jurisdiction of District Commission
- 35. Manner in which complaint shall be made
- 36. Proceedings before District Commission
- 37. Reference to mediation
- 38. Procedure on admission of complaint
- 39. Findings of District Commission
- 40. Review by District Commission in certain cases
- 41. Appeal against order of District Commission
- 42. Establishment of State Consumer Disputes Redressal Commission
- 43. Qualifications, etc., of President and members of State Commission
- 44. Salaries, allowances and other terms and conditions of service of President and members of State Commission
- 45. Transitional provision
- 46. Officers and employees of State Commission
- 48. Transfer of cases
- 49. Procedure applicable to State Commission
- 50. Review by State Commission in certain cases
- 51. Appeal to National Commission
- 52. Hearing of appeal
- 53. Establishment of National Consumer Disputes Redressal Commission
- 54. Composition of National Commission
- 55. Qualifications, etc., of President and members of National Commission
- 56. Transitional provision
- 57. Other officers and employees of National Commission
- 58. Jurisdiction of National Commission
- 59. Procedure applicable to National Commission
- 60. Review by National Commission in certain cases
- 61. Power to set aside ex parte orders
- 62. Transfer of cases
- 63. Vacancy in office of President of National Commission
- 64. Vacancies or defects in appointment not to invalidate orders
- 65. Service of notice, etc
- 66. Experts to assist National Commission or State Commission
- 67. Appeal against order of National Commission
- 68. Finality of orders
- 69. Limitation period
- 70. Administrative control
- 71. Enforcement of orders of District Commission, State Commission and National Commission
- 72. Penalty for non-compliance of order
- 73. Appeal against order passed under section 72