CPA 2019 Section 58: Jurisdiction of National Commission

Consumer Protection Act, 2019 · Chapter 4: CONSUMER DISPUTES REDRESSAL COMMISSION

Read the 2021 jurisdiction rules alongside the printed figures; unfair-contract proceedings and appeals have distinct provisions.

58. Jurisdiction of National Commission.—(1) Subject to the other provisions of this Act, the National Commission shall have jurisdiction—
(a) to entertain—
(i) complaints where the value of the goods or services paid as consideration exceeds rupees ten crore:
Provided that where the Central Government deems it necessary so to do, it may prescribe such other value, as it deems fit;
(ii) complaints against unfair contracts, where the value of goods or services paid as consideration exceeds ten crore rupees;
(iii) appeals against the orders of any State Commission;
(iv) appeals against the orders of the Central Authority; and
(b) to call for the records and pass appropriate orders in any consumer dispute which is pending before or has been decided by any State Commission where it appears to the National Commission that such State Commission has exercised a jurisdiction not vested in it by law, or has failed to exercise a jurisdiction so vested, or has acted in the exercise of its jurisdiction illegally or with material irregularity.
(2) The jurisdiction, powers and authority of the National Commission may be exercised by Benches thereof and a Bench may be constituted by the President with one or more members as he may deem fit:
Provided that the senior-most member of the Bench shall preside over the Bench.
(3) Where the members of a Bench differ in opinion on any point, the points shall be decided according to the opinion of the majority, if there is a majority, but if the members are equally divided, they shall state the point or points on which they differ, and make a reference to the President who shall either hear the point or points himself or refer the case for hearing on such point or points by one or more of the other members and such point or points shall be decided according to the opinion of the majority of the members who have heard the case, including those who first heard it:
Provided that the President or the other member, as the case may be, shall give opinion on the point or points so referred within a period of two months from the date of such reference.

Study: explanations and related material

The Act permits prescribed jurisdiction values. For ordinary complaints, read the 2021 jurisdiction rules alongside these printed figures; unfair-contract proceedings and appeals have distinct provisions. Read the complaint-route guide →

Official reference: India Code, Government of India — edition as on 1 September 2026 — source review: 2 October 2026.Recorded edition / snapshot date: 2026-09-01.Banaka reference transcription, not an official or certified edition. Amendment brackets are retained; footnotes and superscript references are excluded. Consult the government PDF for authoritative wording and amendment notes. This Act is not a consolidation of subordinate rules: the 2021 jurisdiction rules prescribe different ordinary complaint thresholds from the printed Act figures in sections 34, 47 and 58. Hindi guides are original explanations, not statutory translations. The notified 2026 e-commerce amendments commence on 1 January 2027, not on notification.

This text is for reference, not legal advice. Consult the official source for the authoritative text.

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