CPA 2019: Chapter 3: CENTRAL CONSUMER PROTECTION AUTHORITY

  1. Section 10. Establishment of Central Consumer Protection Authority
  2. Section 11. Qualifications, method of recruitment, etc., of Chief Commissioner and Commissioners
  3. Section 12. Vacancy, etc., not to invalidate proceedings of Central Authority
  4. Section 13. Appointment of officers, experts, professionals and other employees of Central Authority
  5. Section 14. Procedure of Central Authority
  6. Section 15. Investigation Wing
  7. Section 16. Power of District Collector
  8. Section 17. Complaints to authorities
  9. Section 18. Powers and functions of Central Authority
  10. Section 19. Power of Central Authority to refer matter for investigation or to other Regulator
  11. Section 20. Power of Central Authority to recall goods, etc
  12. Section 21. Power of Central Authority to issue directions and penalties against false or misleading advertisements
  13. Section 22. Search and seizure
  14. Section 23. Designation of any statutory authority or body to function as Central Authority
  15. Section 24. Appeal
  16. Section 25. Grants by Central Government
  17. Section 26. Accounts and audit
  18. Section 27. Furnishing of annual reports, etc

Official reference: India Code, Government of India — edition as on 1 September 2026 — source review: 2 October 2026.Recorded edition / snapshot date: 2026-09-01.Banaka reference transcription, not an official or certified edition. Amendment brackets are retained; footnotes and superscript references are excluded. Consult the government PDF for authoritative wording and amendment notes. This Act is not a consolidation of subordinate rules: the 2021 jurisdiction rules prescribe different ordinary complaint thresholds from the printed Act figures in sections 34, 47 and 58. Hindi guides are original explanations, not statutory translations. The notified 2026 e-commerce amendments commence on 1 January 2027, not on notification.