CPA 2019 Section 15: Investigation Wing
Consumer Protection Act, 2019 · Chapter 3: CENTRAL CONSUMER PROTECTION AUTHORITY
¶15. Investigation Wing.—(1) The Central Authority shall have an Investigation Wing headed by a Director-General for the purpose of conducting inquiry or investigation under this Act as may be directed by the Central Authority.
(2) The Central Government may appoint a Director-General and such number of Additional Director-General, Director, Joint Director, Deputy Director and Assistant Director, from amongst persons who have experience in investigation and possess such qualifications, in such manner, as may be prescribed.
(3) Every Additional Director-General, Director, Joint Director, Deputy Director and Assistant Director shall exercise his powers, and discharge his functions, subject to the general control, supervision and direction of the Director-General.
(4) The Director-General may delegate all or any of his powers to the Additional Director-General or Director, Joint Director or Deputy Director or Assistant Director, as the case may be, while conducting inquiries or investigations under this Act.
(5) The inquiries or the investigations made by the Director-General shall be submitted to the Central Authority in such form, in such manner and within such time, as may be specified by regulations.
Study: explanations and related material
Official reference: India Code, Government of India — edition as on 1 September 2026 — source review: 2 October 2026.Recorded edition / snapshot date: 2026-09-01.Banaka reference transcription, not an official or certified edition. Amendment brackets are retained; footnotes and superscript references are excluded. Consult the government PDF for authoritative wording and amendment notes. This Act is not a consolidation of subordinate rules: the 2021 jurisdiction rules prescribe different ordinary complaint thresholds from the printed Act figures in sections 34, 47 and 58. Hindi guides are original explanations, not statutory translations. The notified 2026 e-commerce amendments commence on 1 January 2027, not on notification.
This text is for reference, not legal advice. Consult the official source for the authoritative text.
Other sections in this chapter
- 10. Establishment of Central Consumer Protection Authority
- 11. Qualifications, method of recruitment, etc., of Chief Commissioner and Commissioners
- 12. Vacancy, etc., not to invalidate proceedings of Central Authority
- 13. Appointment of officers, experts, professionals and other employees of Central Authority
- 14. Procedure of Central Authority
- 16. Power of District Collector
- 17. Complaints to authorities
- 18. Powers and functions of Central Authority
- 19. Power of Central Authority to refer matter for investigation or to other Regulator
- 20. Power of Central Authority to recall goods, etc
- 21. Power of Central Authority to issue directions and penalties against false or misleading advertisements
- 22. Search and seizure
- 23. Designation of any statutory authority or body to function as Central Authority
- 24. Appeal
- 25. Grants by Central Government
- 26. Accounts and audit
- 27. Furnishing of annual reports, etc